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  • Genuine sickie?
    Posted on 21 May 2008 by Rebecca Roberts

    It is estimated that sick days cost the UK economy £13 billion per year and one out of eight absences is not genuine. This has led to some companies outsourcing their absence management, using nurses to field calls and expose fake sickness.

    The new idea is to take this one step further, and use lie detectors to tell when employees are calling in with false sickness claims. The Voice Risk Analysis (VRA) system works by picking up changes in a caller’s voice before making thousands of calculations and then alerting the person taking the call. The VRA system has been trialled successfully at Harrow Borough Council to detect false benefit claims, and it is thought it would be a useful tool in reducing bogus sickness.

    However it has also been highlighted recently that 67% of workers are too scared to call in sick; two in three Britons go to work while they are ill because they worry what their boss will think if they phoned in sick. This can sometimes cause more of a problem; damaging morale and other people’s health.

    So, will the introduction of lie detectors expose bogus sickness and save money? Or will it have a detrimental effect making genuinely ill staff so nervous to make that call, that they soldier on at work unproductively and risk other employees’ wellbeing?

    I think introducing lie detectors could take things a ‘Big Brother’ step too far - I would be interested to hear your thoughts.

    3 comment(s) on this post     Show/Hide comments    Comment on this posting
    Charles said...
    An interesting exercise would be to track sickness according to how far people are from the money. What I mean by that is that those who are self-employed, manage businesses, have P&L responsibility will (in my admittedly limited experience) tend to take fewer days sick than those who work in large bureaucracies which can both afford the absence and don't really enegage their employees in any event. My cousin is a plumber and has been for 25 years - he has never once taken a day off sick, but I cannot say the same for myself and, you guessed it, I work in a sprawling bureaucracy.
    22/05/2008 15:43:00
    Steffo said...
    way too much. come on. are our employers going to be checking that we brushed our teeth next for fear that may have bad breath when seeing customers? surely a little bit of trust goes a long way here?
    22/05/2008 15:39:00
    Andrew Metcalfe said...
    As someone who hates people pulling sickies, claiming illegal benefits and so forth I am happy for lie detector tests to happen. The one proviso is that the technology is up to it. The benefits example is not as straight forward as it might seem in that it only indicates a potential problem that the inspectors then look into. It is not proof of guilt.

    However if further investigation can be done on someone's sickness it might be worthwhile, i.e. phoning their home number early afternoon to check they are home.

    Part of the problem is also people's own perception of illness. Some people are genuine in thinking the sniffles is worthy of a day off and therefore probably would pass the lie detector test!
    21/05/2008 13:25:00
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